This website is an independent informational resource and is not affiliated with, endorsed by, or operated by Peacock TV LLC or NBCUniversal.
how to contact customer support
Guides

All Guides

Step-by-step, general-purpose guides for getting the most out of a streaming subscription.

Beginner5 min read

How to Set Up Peacock on a New Device

A general starting point for downloading the app, signing in, and pressing play for the first time.

View guide →
Intermediate6 min read

How to Manage Your Subscription

Understand the general process for reviewing your plan, upgrading, downgrading, or canceling.

View guide →
Beginner4 min read

How Profiles & Parental Controls Work

General concepts behind creating separate profiles and setting content restrictions for kids.

View guide →
Beginner5 min read

How to Cast to a TV

A general overview of casting video from a phone, tablet, or browser to a compatible television.

View guide →
Intermediate7 min read

How to Reduce Buffering

Practical, general steps for improving playback smoothness on a home network.

View guide →
Beginner4 min read

How to Download Content for Offline Viewing

General notes on how offline downloads tend to work on streaming apps that support them.

View guide →